Terms of purchase

No returns or exchanges

I do not accept returns. DO NOT return your item as I will not be able to refund you.
I cannot offer exchanges, unless the wrong item has been sent to you. If this happens, please let me know.

Right of withdrawal
Within the European Union, a 14-day right of withdrawal applies. The cancellation period starts from the day the customer has received the product. The item must be in the same condition as when you received it. Buyer pays for return shipping. As a customer, you are responsible for the transport risk in the event of a return and take responsibility for any transport damage or loss of returned goods.

The right of withdrawal does not apply to personal or specially ordered products.

Damaged or missing item
It is important to examine the product carefully when it arrives in case of damage in transit. If a product is damaged or otherwise incorrect when it arrives please contact the shipping company or me as soon as you can, preferably within 24 hours with photos of the damage. Defective and damaged products will be replaced. If your order does not arrive within two weeks (Sweden) or within four weeks (international), please let me know. I want to be aware if this happens so we can find a solution.

Shipping policy

I send the packages with Postnord or DHL.

Shipping is 49kr SEK in Sweden and 120kr SEK abroad.

Most orders are shipped within 1-4 days. My other work may affect the time.

You should have received your package within a week in Sweden. International delivery times can vary between 2 to 4 weeks.

International Shipments: Once your order has been shipped, it is your responsibility to pay import taxes and duties. These are specific to the country you live in. Please note, in some cases the post office may hold your package until the fees are paid


Emma Tapani

Email: emmatapaniart@hotmail.com